Terms & Conditions

Online Forums and Customer Reviews

Certain pages of our Web Sites, such as Community Forums, facilitate interactive discussions between users and Future Shop staff or agents acting on our behalf regarding products and services available for purchase through the Web Sites.  The Customer Review functionality is provided as a rating system that offers you the chance to share your thoughts on a product. These public forums and reviews are accessible to all Web Site visitors so please use discretion when posting information to them and do not post personal information. 

Customer Support/Online Support

Channelgoods.com operates customer support call centres to accept and address your questions, concerns, or complaints.  When you contact our call centres, we may ask for personal information to help us respond to your inquiry or to verify your identity.  For example if you have a question about the status of a recent online order, we will ask for personal information to verify that you are the account holder.  We may also monitor or record your telephone discussions with our customer support representatives for training purposes and to ensure service quality.

Our Web Sites

When using our Web Sites, we may collect the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access our Web Sites, the Internet address of the Web site from which you linked directly to our Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site.  This information is used for Web Site and system administration purposes and to improve the Web Sites.

Product Safety Recalls

In the event we receive notice from a manufacturer of a product safety recall, we may provide your contact information, limited to name, address, and telephone number, to the manufacturer so that they may notify you of the recall and supply details of any replacement or repair programs.  This transfer or your contact information will occur only for recalls that may impact your personal safety or impair the functionality of the product you purchased from us. 

Choosing a Password

When you create an online account on our Web Sites, you need to select a personal password.  To maximize your level of protection, you should choose at least 6 characters including a combination of both letters and numbers.  You are solely responsible for maintaining the secrecy of your password and any account information.  Channelgoods.com will never send an unsolicited communication asking you for your password or requesting that you update your account credentials.

Liability

This section applies only to the extent permitted by law. For the avoidance of doubt, Channelgoods.com do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Channelgoods.com’s negligence or wilful default, or that of Channelgoods.com's employees, agents or subcontractors or (b) fraudulent misrepresentation. 

Any information (and accompanying material) provided by Channelgoods.com is not intended to replace the attention or advice of a physician or other health care professional. The statements and products on the website are not intended to diagnose, treat, cure or prevent any condition or disease. Channelgoods.com strongly advises anyone who is currently taking medicinal products and or suffer from any form of medical disorder should consult their doctor prior to using any of the products advertised on the website. Channelgoods.com strives to ensure that the information on this site is as accurate as possible, but does not accept responsibility or liability for any inaccuracies. We repairing your product yourself we take no responsibility or liability of the products warranty. Please repair products at your own risk as we are not responsible for any harm it may cause you or your body.

The products sold on the Site are not for re-sale or distribution. Customers are limited to a purchase of 3 items of any one product. We reserve the right to suspend accounts where we believe products are being ordered in breach of this Policy. 

If your delivery address is outside of Jersey, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Channelgoods.com advises each customer to contact their local customs office for further information.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labor disputes, Royal Mail strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events including Volcanic Ash Clouds. We take no responsibility for downloaded content, any video game downloads or software downloads. You should always run an Anti Virus program before installing any software. We are not responsible for any downloads you install with your computer or viruses. You free Channelgoods of this liability once you decide to download any software or video game content.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.  These Terms are subject to the laws and exclusive jurisdiction of the Island of Jersey, Channel Islands. 


Channelgoods Estore is Operated and owned by Predella Limited #99777 Jersey Co.


Copyright © [2005-2012”] [ChannelGoods and Predella Limited ]


(1) Ownership of copyright


The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by us and our licensors. iPhone and iPod are registered trademarks of Apple Inc. | All other trademarks are the property of their respective owners


Rights


We do not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.


For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without our prior written permission.


(4) Data mining


The automated and/or systematic collection of data from this website is prohibited.


(5) Permissions


You may request permission to use the copyright materials on this website by writing to info@channelgoods.com


(6) Enforcement of copyright


We take the protection of our copyright very seriously.


If we discover that you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.


If you become aware of any use of our copyright materials that contravenes or may contravene the licence above, please report this by email to info@channelgoods.com.


[(7) Infringing material


If you become aware of any material on our website that you believe infringes your or any other person's copyright, please report this by email to info@channelgoods.com